Website Terms & Conditions
Last updated: 1 September 2026
These Terms & Conditions govern your use of the GLS Properties website.
Please read them carefully before using this website. By accessing or using this website, you agree to these terms. If you do not agree with them, you should stop using the website.
1. About GLS Properties
This website is operated by:
GLS Properties Limited
Company number: 08390913
Registered office: 83–85 Dean Road, Scarborough, North Yorkshire, YO12 7QS
GLS Properties provides estate agency, residential sales, lettings, property management and related property services.
References in these terms to "GLS Properties", "GLS", "we", "us" or "our" mean GLS Properties Limited.
2. Purpose of This Website
This website provides information about GLS Properties, our services, properties marketed by us, property-related information and ways to contact or make enquiries with us.
Information on this website is provided for general information and marketing purposes.
Nothing on this website constitutes legal, financial, tax, surveying, investment or other professional advice.
You should obtain appropriate independent professional advice where required before making significant property, financial or legal decisions.
3. Our Services and Terms of Business
These website Terms & Conditions govern use of this website only.
If you instruct GLS Properties to provide estate agency, letting, property management, block management or another professional service, that service may be subject to separate written Terms of Business, management agreements, agency agreements, fee agreements or other contractual documentation.
Where there is any inconsistency between these website terms and a specific written agreement between you and GLS Properties concerning services we have been instructed to provide, the specific written agreement will take precedence in relation to those services.
Information about services and fees displayed on this website does not, by itself, create an agency, management or other contractual relationship between you and GLS Properties.
4. Property Particulars
Property particulars, descriptions, photographs, floor plans, measurements, prices, rents, tenure information, service charges and other property information displayed on this website are provided for general guidance.
We take reasonable steps to ensure information is accurate when published. However, property information may be supplied by sellers, landlords, developers, freeholders, managing agents, third-party data providers or other sources and may not always have been independently verified by GLS Properties.
Prospective buyers and tenants should satisfy themselves as to the accuracy and completeness of information that is important to their decision.
Property particulars do not constitute or form part of an offer or contract.
Photographs may have been taken at an earlier date and should not be relied upon as showing the property's current condition.
Measurements and floor plans are approximate unless expressly stated otherwise and are intended to assist with understanding the general layout of a property.
5. Material Information
We aim to provide material information about properties in accordance with applicable requirements and the information reasonably available to us.
Some information may be obtained from sellers, landlords, public records or third-party data sources.
If particular information is important to your decision to view, rent or purchase a property, you should raise this with us before committing to a transaction.
Nothing on this website removes or limits any legal obligation placed upon GLS Properties concerning the disclosure of material information.
6. Property Availability
Property availability can change quickly.
A property shown as available on this website may already be subject to an application, offer, negotiation, reservation, sale agreed, tenancy agreement or other transaction.
Likewise, properties marked as sold, let, under offer or similar may subsequently become available again.
Website information should therefore not be treated as confirmation that a property remains available.
Please contact GLS Properties for the latest position.
7. Asking Prices, Guide Prices and Rents
Any asking price, guide price, offers-over figure, rental amount or other price displayed on the website is an invitation to negotiate unless expressly stated otherwise.
The seller or landlord is not obliged to accept an offer at the advertised price.
Where a property is offered through an auction, modern method of auction or other third-party sales process, additional terms, fees or reservation charges may apply. Relevant terms should be reviewed before participating.
8. Valuations and Market Appraisals
GLS Properties may provide valuation or market appraisal services through this website.
Any indicative figure, automated estimate or preliminary assessment should not be treated as a formal valuation.
Market appraisals provided for estate agency or letting purposes are estimates of the price or rent that a property might reasonably achieve in prevailing market conditions. They are not formal valuations for mortgage, taxation, probate, matrimonial, insurance or other regulated valuation purposes unless we expressly agree otherwise in writing.
Property markets can change and we do not guarantee that a property will sell or let for a particular amount or within a particular period.
9. Property and Market Data
The website may contain market statistics, comparable property information, historic sales information, rental information, market analysis or other property data.
Some information may originate from third-party or public datasets, including HM Land Registry, Energy Performance Certificate data, Ofcom information or other property information providers.
Data may be incomplete, delayed, subsequently amended or subject to limitations inherent in the original dataset.
Market information is provided for general information and should not be relied upon as a guarantee of the value, saleability, rental potential or future performance of a particular property.
Where applicable, the source of data will be identified on the relevant page.
10. Investment and Rental Information
Any reference to potential rental income, yield, investment performance, development potential, holiday letting potential or similar information is illustrative unless expressly stated otherwise.
GLS Properties does not guarantee future rental income, occupancy, capital growth, investment returns, planning permission or the suitability of a property for a particular investment strategy.
Buyers and investors should conduct their own due diligence and obtain appropriate professional advice.
11. Planning, Licensing and Regulatory Matters
References to planning permission, permitted use, licensing, Article 4 directions, Houses in Multiple Occupation, holiday letting, building regulations or other regulatory matters are provided for general information.
Requirements can vary between properties and may change.
You should make appropriate enquiries with the relevant local authority or professional adviser before relying upon such information.
12. Broadband, Mobile Coverage and Other Third-Party Information
Property listings may contain information concerning broadband speeds, mobile coverage, utilities, flood risk, environmental matters, schools, transport or other local services.
This information may be obtained from third-party providers.
GLS Properties does not control these services and cannot guarantee the accuracy, availability or future performance of information supplied by third parties.
Users should check information directly with the relevant provider where it is important to their decision.
13. Website Enquiries
Submitting a contact form, valuation request, property enquiry or other form through this website does not create a contractual relationship with GLS Properties.
We will make reasonable efforts to respond to enquiries but cannot guarantee a particular response time.
Submitting an enquiry about a property does not reserve that property or give the person making the enquiry priority over another applicant or buyer.
14. Property Applications and Offers
Submitting an application to rent a property does not guarantee that a tenancy will be offered.
Applications may be subject to referencing, Right to Rent checks, affordability assessment and other appropriate checks.
Likewise, submitting an offer to purchase a property does not mean that the offer has been accepted.
Any transaction remains subject to the applicable legal process and contractual documentation.
15. Fees
Our website may display current fees for certain services.
We aim to keep published fees accurate, but the exact charges applicable to a client will be those contained in the relevant Terms of Business, management agreement, agency agreement or other written agreement.
Additional third-party or specialist costs may apply depending upon the service required.
Where a quotation or written agreement differs from general pricing displayed on the website, the quotation or agreement will take precedence.
16. No Guarantee of Transaction
GLS Properties cannot guarantee that:
a property will sell or let;
a buyer or tenant will proceed with a transaction;
a mortgage or other finance will be available;
a chain will complete;
a property transaction will complete within a particular period; or
a particular price or rent will ultimately be achieved.
Property transactions depend upon numerous parties and circumstances outside our control.
17. Intellectual Property
Unless otherwise stated, the content of this website, including its design, branding, text, graphics, photographs, logos and original written material, belongs to GLS Properties Limited or is used with permission.
You may view and print reasonable extracts for your own personal, non-commercial use.
You must not reproduce, republish, systematically extract, scrape, commercially exploit, distribute or create derivative works from website content without our prior written permission, except where permitted by law.
Nothing in these terms restricts legitimate search engine indexing or any right which cannot lawfully be restricted.
18. Automated Access and Scraping
You must not use automated systems, bots, crawlers, scrapers or similar technologies to extract substantial quantities of data or content from this website where doing so places an unreasonable burden on our systems, circumvents technical restrictions, infringes intellectual property rights or is undertaken for unlawful purposes.
We reserve the right to restrict automated access where reasonably necessary to protect the website, its users, our systems or our data.
19. Acceptable Use
You must not use this website:
for any unlawful or fraudulent purpose;
to transmit malicious software or harmful code;
to attempt unauthorised access to the website, server or associated systems;
to interfere with the proper operation or security of the website;
to impersonate another person;
to knowingly submit false or misleading information;
to harvest personal information unlawfully; or
in any manner which infringes the rights of GLS Properties or another person.
We may restrict or block access where we reasonably believe the website is being misused.
20. External Websites and Services
This website may contain links to websites, property portals, mapping services, social networks, auction providers or other services operated by third parties.
Links are provided for convenience and do not necessarily constitute endorsement.
We are not responsible for the content, availability, security, privacy practices or operation of third-party websites.
Third-party websites will be subject to their own terms and privacy policies.
21. Website Availability
We aim to keep this website available and functioning correctly but do not guarantee uninterrupted or error-free access.
We may suspend, withdraw, update or change any part of the website without notice where reasonably necessary, including for maintenance, security or technical reasons.
22. Viruses and Security
We take reasonable measures to maintain website security but cannot guarantee that the website will always be free from viruses or other harmful components.
You are responsible for maintaining appropriate security and antivirus protection on your own devices.
23. Limitation of Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to those limitations, GLS Properties will not be responsible for losses arising solely from reliance upon general website information where users should reasonably have obtained verification or professional advice.
We will not be responsible for losses caused by circumstances outside our reasonable control or by the acts or omissions of independent third parties.
Nothing in these terms affects any statutory rights that you may have as a consumer.
24. Privacy and Personal Information
When you provide personal information through this website, we will process it in accordance with our Privacy Policy and applicable data protection legislation.
Our Privacy Policy explains what information we collect, why we use it, how long we retain it and your rights concerning your personal information.
25. Complaints
If you are dissatisfied with a service provided by GLS Properties, please contact us so that we can investigate the matter under our complaints procedure.
GLS Properties Limited is registered with The Property Ombudsman.
Where a complaint cannot be resolved through our internal complaints procedure, eligible complainants may be able to refer the matter to The Property Ombudsman in accordance with its rules and timescales.
26. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable law.
The latest version will be published on this page together with the date it was last updated.
Continued use of the website after an update will be subject to the terms then in force.
27. Severability
If any provision of these terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect.
28. No Waiver
If we do not immediately enforce a provision of these terms, this does not mean that we have waived our right to enforce it later.
29. Governing Law
These Terms & Conditions and any dispute arising from the use of this website are governed by the laws of England and Wales.
If you are a consumer, you will retain any rights concerning jurisdiction provided to you by applicable consumer law.
30. Contact Us
Questions concerning these website Terms & Conditions can be directed to:
GLS Properties Limited
83–85 Dean Road
Scarborough
North Yorkshire
YO12 7QS
Telephone: 01723 830030
Company number: 08390913
Important: These Website Terms & Conditions relate to use of the GLS Properties website. Clients instructing GLS Properties to sell, let or manage property will normally enter into separate Terms of Business or a management/agency agreement governing the professional service provided.